🔥 New! ChatLLM - Abacus AI Deep Agent

Legal Insights And Doc Generation

The company leveraged Abacus.AI's generative AI capabilities to automate and streamline its legal document generation process

Gen AI
Problem

Problem

The company's legal team spent significant time manually drafting repetitive legal documents and position statements, which reduced efficiency and increased operational costs

document creation time went down by 70%
Solution

Solution

Implemented Abacus.AI's LLM solution, trained on the company's legal templates and historical documents to automatically generate high-quality legal correspondence and position statements

generated an average document size of 50 pages
Results

Results

Document generation time was reduced significantly

queries resolved with 95% accuracy

Complex Doc Generation

The law firm utilized Abacus.AI's generative AI capabilities to automate the creation of demand letters

Gen AI
Problem

Problem

Manual creation of demand letters was time-consuming and resource-intensive, requiring significant attorney and paralegal time

improved productivity by 20%
Solution

Solution

Implemented Abacus.AI's LLM solution and trained on legal templates to generate customized demand letters automatically

consistent legal language and formatting
Results

Results

Successfully demonstrated the ability to generate accurate and legally compliant demand letters

reduced draft creation time by 80%

Complex Insights And AI Decision Making

The company used Abacus.AI to process court decisions and self-enabled the ability to aggregate findings from court decisions

Gen AI
Problem

Problem

The company's legal team was spending significant time manually drafting repetitive legal documents and position statements, leading to reduced efficiency and increased operational costs

reduced document creation time 70%
Solution

Solution

Implemented Abacus.AI's LLM solution trained on the company's legal templates and historical documents to generate high-quality legal correspondence and position statements automatically

reduced operational costs by 35%
Results

Results

Achieved significant time savings on document creation

improved employee productivity by 20%

Financial Business Intelligence

Abacus helped the company improve employee productivity through chat-based solutions for financial and usability queries

Gen AI
Problem

Problem

The employees in the company struggled to access and get financial information from portfolio and transactional data

95% accuracy in query response
Solution

Solution

Abacus helped the company with a chat-based solution that differentiated usability queries from financial queries and provided query responses from Zendesk and Portfolio, transactional data, respectively

35% reduction in query resolution time
Results

Results

Implemented the Abacus AI solution and achieved 95% accuracy in response rate

reduced operational expenses by 20%

Document Analysis And Information Extraction

The company used Abacus to minimize labor-intensive, repetitive work

Gen AI
Problem

Problem

The company wanted to minimize the labor-intensive tasks of extracting information from large volumes of documents

improved employee productivity by 20%
Solution

Solution

Abacus provided a chat-based GenAI solution that helped the employees extract information efficiently

90% accuracy in responses
Results

Results

The company automated its labor-intensive tasks and improved efficiency

more than 10K documents processed

AI Brain For HR

The company wanted to enable AI solutions to improve HR efficiency

Gen AI
Problem

Problem

The company struggled to efficiently provide access to the correct policy-related documents and queries to its employees

automated response to 90% of queries
Solution

Solution

Abacus provided a chatbot to retrieve relevant HR documents and policies efficiently and answer queries accurately

reduced operational expenses by 15%
Results

Results

Successfully automated the HR query responses and provided relevant policy documents

reduced query resolution time by 30%

Customer Call Analysis

The company used Abacus.AI to identify key pieces of information from customer call transcripts and classify them

Gen AI
Problem

Problem

The company wanted to reduce costs by automating the categorization of calls based on the transcripts

classified call records into 15 classes
Solution

Solution

Used Abacus.AI's named entity recognition model to automate this process

achieved an accuracy of 99%
Results

Results

Achieved 99% accuracy in classifying calls, saving multiple hours of human effort

aggregated over 100 datasets

Customer Support Bot

Used Abacus.AI to create DataLLM for all customer insurance policies

Gen AI
Problem

Problem

The company wanted to be able to search all insurance policies based on various data fields

30% decrease in daily support time
Solution

Solution

Used Abacus.AI data LLM to index and enable search on all policies

20+ searchable fields
Results

Results

Saved millions of dollars in support agent time and improved customer satisfaction scores

millions of documents processed

Transcription Analysis

The company used Abacus.AI to streamline customer service operations by automating the analysis of call transcripts

Gen AI
Problem

Problem

The company spent too much time and resources manually categorising call transcripts to improve customer service

improved productivity by 30%
Solution

Solution

Used text classification and extraction solutions to build a model that could analyse the call transcripts

automated transcript reviews with 99% accuracy
Results

Results

Increased workplace efficiency, nearly eliminating manual reviews

aggregated data from 100+ datasets

Financial Analysis

The company leveraged Abacus.AI's AI Workflows and GenAI solutions to answer complex financial queries

Gen AI
Problem

Problem

The company struggled to manage and provide efficient access to data and the ability to derive insights from the large and complex data that existed

20% increase in operational efficiency
Solution

Solution

Abacus.AI helped the company convert natural language queries to SQL queries to get accurate results with APIs as complex as that of with 30k endpoints

achieved 80% accuracy in data extraction
Results

Results

The company used Abacus.AI's AI Workflows to work with their complex APIs

works with APIs with more than 30k endpoints

Shopping Recommendation Engine

The company implemented Abacus.AI's AI Workflows to enhance customer service and offload general tasks from employees

Gen AI
Problem

Problem

The company faced challenges in providing efficient and personalized customer service experiences

20% decrease in customer fall-offs
Solution

Solution

Abacus implemented an AI-driven web application for in-store customers, which provides personalized product recommendations and a chatbot to answer queries

automated 80% of Customer support
Results

Results

Improved customer experience

reduced operational costs by 10%

AI Applied To BioTech

Abacus helped the company manage and analyze large data from thousands of lab experiments

Gen AI
Problem

Problem

The company struggled to find an efficient system to track multiple concurrent experiments and query historical results, causing reduced productivity and knowledge gaps

55% improvement in overall productivity
Solution

Solution

Implemented a specialized ChatLLM interface that processes tabular experiment data, enabling users to query historical experiment results and generate aggregated insights across multiple experiments through simple natural language prompts

50% reduction in time spent in retrieving data
Results

Results

Improved productivity and access to data to derive meaningful insights for the users in the company

60% reduction in time spent on data analysis

Complex Classifier

The company leveraged Abacus.AI to automate classifying small and medium-sized businesses (SMBs) into appropriate Standard Industrial Classification (SIC) codes

Structured ML
Problem

Problem

Manual assignment of SIC codes for SMBs was time-consuming and error-prone, creating bottlenecks in the lending process and requiring significant human resources

reduced manual processing time by 80%
Solution

Solution

Implemented Abacus.AI's integrated solution combining ChatLLM, GenAI, and ML capabilities to automatically determine accurate SIC codes based on business information from various sources

achieved over 85% accuracy in SIC code classification
Results

Results

Achieved industry-leading accuracy in SIC code mapping while significantly reducing processing time

supports batch processing capabilities

Predictive Models In Sales And Marketing

The company used Abacus.AI to score and prioritize leads to efficiently allocate its sales and marketing resources

Structured ML
Problem

Problem

The company wanted to optimize marketing and sales resources by prioritizing the leads to target

7X improvement in conversions
Solution

Solution

Trained and deployed an Abacus.AI lead scoring model that helps the company determine the top leads to target

trained on ~10M leads
Results

Results

Lead scoring helped the company optimize its sales & marketing resources and achieve higher growth

handled 2Bn+ events

Anomaly Detection

The company used Abacus.AI to build an anomaly model to detect quality of service issues

Structured ML
Problem

Problem

Reduce churn by proactively reaching out to customers experiencing quality of service issues

processed user session data from 2.5M customers in real-time
Solution

Solution

Used Abacus.AI anomaly detection model to identify abnormalities in user session data

calibrated on 2+ TB of data and over 1Bn events
Results

Results

Identified 12 types of service issues that could cause a customer to churn using three different methods

identified 12 types of service issues

Smart Solar Panel Placement With Computer Vision

Solar Quote utilised Abacus.AI's computer vision capabilities to automate the detection of home roofs, angles, and obstructions, streamlining the solar panel placement process

Structured ML
Problem

Problem

The manual process of assessing home roofs for solar panel placement was time-consuming, prone to errors, and required significant human effort, leading to inefficiencies in project timelines

reduced roof assessment time by 60%
Solution

Solution

Implemented Abacus.AI's computer vision solution to analyse visual data of home roofs, automatically detecting roof angles, obstructions, and other relevant features to optimise solar panel placement

5X improvement in operational efficiency
Results

Results

The process of roof assessment and solar panel placement planning was significantly streamlined, improving operational efficiency

enhanced project completion timelines by 40%

Marketing Spend Optimization

The company used Abacus's traffic forecasting model to find the optimal distribution of the marketing budget across different media channels

Optimization
Problem

Problem

The company needed help optimizing for maximum footfall in their retail stores for a fixed marketing budget

96% accuracy in traffic predictions
Solution

Solution

Abacus provided a traffic forecasting model and an optimization tool to optimize the distribution of the marketing budget across different media channels

forecasts up to 13 weeks in advance
Results

Results

Accurate traffic predictions and efficient allocation of marketing spends

15% increase in footfall

Price Optimization

Abacus helped the company discover the ideal price point for its products, optimizing for the highest revenue/profits

Optimization
Problem

Problem

The company struggled with figuring out the ideal price points for its product

improved net profits per guest by 10%
Solution

Solution

Abacus provided a regression model to deduce the products' price sensitivity and ideal price point

90% accuracy in price sensitivity deductions
Results

Results

The company improved profits and revenue

ease of price experimentation without losing customers
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