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AI BRAIN
Customer Support Bot
Used Abacus.AI to create DataLLM for all customer insurance policies
Problem
The company wanted to be able to search all insurance policies based on various data fields
Solution
Used Abacus.AI data LLM to index and enable search on all policies
Results
Saved millions of dollars in support agent time and improved customer satisfaction scores
30% decrease in daily support time
20+ searchable fields
millions of documents processed
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